Privacy Policy

At charlottemattress.com, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information. We respect your privacy and strive to maintain the confidentiality of your personal data.

Data Collection

We collect various types of personal information to enhance your experience on our website. This may include your name, email address, phone number, and browsing behavior. Information is gathered through various means, including account registrations, order placements, and cookies that track website usage. By providing your information, you consent to its collection as outlined in this policy.

Usage of Information

The information we collect is utilized to improve our services and to provide a personalized experience. This includes processing orders, managing customer accounts, sending promotional materials, and analyzing usage patterns to enhance our offerings. Your data helps us to better understand your preferences and tailor our products to meet your needs.

Data Protection & Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes the use of encryption, secure servers, and restricted access to sensitive data. We regularly review our security practices to ensure that your information remains safe and secure.

User Rights & Contact Information

You have rights regarding your personal data, including the right to access, rectify, or delete your information. If you have any concerns about your privacy or wish to exercise your rights, please do not hesitate to contact us at support@charlottemattress.com. We are here to assist you with any inquiries regarding our Privacy Policy and your personal data.